Question 1

What types of restaurants does Applova work with?

Accepted Answer

Applova is purpose-built for North American quick service and fast-casual restaurants. Our current customers include boba tea shops, coffee shops, pizzerias, Indian restaurants, Mexican restaurants, wings & burger spots, bakeries, dessert shops, juice & smoothie bars, BBQ joints, and delis. If you're a quick service or fast-casual operation, we're built for you.

Question 2

Does Applova replace my existing POS?

Accepted Answer

Not necessarily. Applova integrates with leading POS systems including Clover, Square, and GoDaddy POS. You can add our self-order kiosk, online ordering, or mobile app on top of your existing setup. We also offer Applova POS as a standalone option if you're ready to make a full switch.

Question 3

How long does setup take?

Accepted Answer

It depends on which Applova products you're launching — but we handle all the heavy lifting regardless.

Online Ordering & Website — live within 72 hours. We handle menu setup, branding, and configuration. No IT project required.

Self-Order Kiosk, POS & Kitchen Display System — typically up and running within a week. Hardware ships directly to your location, and our onboarding team manages installation, menu configuration, and staff training end to end.

Branded Mobile App — 2 to 3 weeks from kickoff to live on the App Store and Google Play. Apple and Google's review process sets the timeline here, but we manage the full submission on your behalf.

Most restaurants are surprised by how little they have to do — our team takes care of everything from menu setup to go-live day.

Question 4

Is there a commission fee on online orders?

Accepted Answer

No. Applova charges zero commission on orders placed through your online store or mobile app. You keep 100% of every order — we charge a flat platform fee monthly or annually instead.

Question 5

What AI features are included in Applova?

Accepted Answer

Applova AI includes: an AI Merchant Assistant that answers your sales and customer questions in plain English; AI-powered push notification content generation; an AI cross-sell and upsell engine; an AI content writer for product descriptions and promotions; and Smart Picks, which suggests frequent items to returning customers at the kiosk and POS automatically.

Question 6

Can Applova support multiple locations?

Accepted Answer

Yes, Applova is designed to support multi-location restaurants and franchises.

Each location can manage its own menus, pricing, promotions, and reporting, while still using the same platform for customer engagement and marketing across your brand.

Your customers also get a seamless ordering experience, with a beautifully designed location selection page that includes an interactive map. They can easily find the nearest store, switch locations, and place orders with ease.

Question 7

What loyalty and marketing tools does Applova include?

Accepted Answer

Applova gives you everything you need to keep customers coming back and spending more — all built into the platform.

Our points-based loyalty program lets customers earn rewards on every order and redeem them for discounts or completely free items right at checkout — whether they're ordering on the kiosk, app, or online store. It's the kind of program that turns first-time visitors into regulars.

On the marketing side, you get push notifications to reach your app customers instantly, SMS text marketing to drive traffic with timely promotions, and a Mailchimp integration that automatically syncs your order and customer data — making it easy to build targeted campaigns for your best customers directly in Mailchimp.

Question 8

How does pricing work?

Accepted Answer

Applova pricing is modular — you only pay for the products you use. No hidden fees and zero commission on every online and app order. Every dollar goes directly to you.

We'll build a package around your restaurant's size and goals. The best way to get a number is to book a free demo — we'll show you the platform live and put together a custom quote on the spot.

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We’ve Rebranded!

Applova Won the Northeast Acquirers Association Catapult Innovation in 2018!

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