The Kiosk has been very helpful because right now customers want to maintain social distancing and its more convenient for them with the Kiosk. All we do is place a pair of gloves and a hand sanitizer next to the Kiosk. My customers are very happy with the Kiosk because ordering through the Kiosk has been very easy for them especially when they see pictures of the products. We used to have cashiers taking orders but right now the Kiosk does that part. We have placed the kiosk near the entrance and my customers are happy to place orders on their own. It's an awesome product to have. To our business, Applova has been very good!
Considering everything that has been going on with the COVID, when we opened back up, Applova has been instrumental! The app and webstore have helped my business to recover, and we have seen an increase in sales ever since we started working with Applova. Right now we're pretty close to what we were doing right before the pandemic and it has been instrumental especially to go back to normal numbers and even more! We did not open delivery orders yet but we hit almost 75% of our sales through Applova! The team has been awesome! Every time I had a concern, it was solved right away and I really like the one-on-one and the fact that I can reach somebody at any time, and the response is really quick! I can definitely testify the increase in growth and sales. It has really helped me a lot! I also saw customers using the discount on the marketing images that were sent to me which I posted on Facebook and Instagram. I will definitely champion Applova! You guys are great! It made a difference in my business!“
The mobile app has been a huge bonus for us. We are thrilled to have the app during these times. With the help of the app, I was able to keep my staff without laying off them due to COVID-19 and still save up to 75% to 90% of my revenue only because of the app. I made a smart choice by choosing Applova!
The app definitely helps with reducing labor. When customers place orders through the app or the web instead of phone orders, it gets them into a new habit of placing orders conveniently and eventually we save labor. My customers do like the app and I love it! I can take good pictures of all my products and it helps my customers a lot in seeing how the actual product looks like and you can keep updating it anytime! It's very user-friendly and the team has been so nice to me. We like how quick Kevin and the team respond to things when we need to get done. You guys are amazing! Although we are not located in a busy area, I'm really happy with the number of orders we get! I have no complaints but only compliments on how much the app has done!
Due to self-isolation measures, we had to encourage off-premise dinning. With Applova's online ordering and curbside services we were able to sustain and obtain orders even through these challenging times. Applova's teams were very responsive and supportive in training to get our staff up to speed with the new solution as quickly as possible. The transition to Applova was frictionless and our customers found it very easy to order and pay online