If you want a simple online ordering tool with marketplace exposure, ChowNow can work.
If you want a fully branded, commission free online ordering system with native apps, AI
powered upsells, kiosks, and full ownership of customer data, Applova Online Ordering
is the stronger long term choice.
| Category | Criteria | Applova | ChowNow |
|---|---|---|---|
| Brand & Online Presence | Branding |
(Total white-label; your brand only)
|
(Marketplace focus)
|
| Website SEO |
(Conversion-focused landing pages)
|
(Discovery network integration)
|
|
| Mobile App |
(Branded native app; higher retention)
|
(Branded apps + marketplace)
|
|
| Ordering & Guest Experience | Mobile Friendly |
(Webstore v3 is mobile responsive)
|
|
| Digital Dine-In |
(Track table orders via digital dine-in)
|
|
|
| Catering support |
|
|
|
| Accessibility | WCAG/ADA |
|
|
| Growth & Revenue | AI Upsell & Cross-sell |
(Native AI engine; per-guest suggestions)
|
(Static modifiers & basic prompts)
|
| Loyalty & Engagement |
(Omni-channel loyalty; works on kiosk & web)
|
(Automated email / SMS marketing)
|
|
| Marketing Tools |
(SMS / Push / Email automation + AI Assistant for
ideas)
|
(Automated tools)
|
|
| Commerce & Fulfillment | Delivery |
(In-house tracking + DoorDash Drive)
|
(ChowNow Dispatch; flat-fee delivery)
|
| POS & Hardware | POS Integration |
(Native POS + Clover / Square sync)
|
(Supports 50+ systems via middleware)
|
| Hardware Ecosystem |
(KDS, Kiosks, POS, Order Status Display)
|
(Software-only; tablet-based model)
|
|
| Self-Ordering Kiosk |
(AI-driven; proven +30% ticket size)
|
(No native kiosk hardware solution)
|
|
| Data & Insights | Customer Data Ownership |
(100% First-Party Data)
|
(Data ownership with marketplace access)
|
| Analytics |
(Live operational & staffing dashboards)
|
(Deep marketing & sales analytics)
|
|
| Operations & Scale | Location |
(Supports multiple business locations)
|
|
| Pricing & Setup | Fee Structure |
(Flat monthly; no hidden commissions)
|
(Subscription tiers + processing fees)
|
| Onboarding Speed |
(72 hrs)
|
(2–4 weeks; depends on POS)
|
Important Disclaimer
This comparison of Applova vs ChowNow is based on publicly available information and Applova’s research
as of February 2026. Features, pricing, and onboarding timelines are subject to change without notice.
We strongly recommend verifying the latest details directly with ChowNow and with Applova. Applova is
not affiliated with, sponsored by, or endorsed by ChowNow. Individual restaurant results may vary.
Restaurants switch to Applova because it is not just an ordering tool. It is a complete online ordering system designed to grow direct revenue.
With Applova Online Ordering, restaurants get full control over branding, customer relationships, and the guest experience. There are no commissions on direct orders, no competing marketplace listings, and no limits on how the system scales as the business grows.